Returns Policy

1. Unless within 10 days of the date of invoice the Company is notified in writing to the contrary, products shall be deemed to have been accepted by the Buyer.

2. We believe that you will be delighted with your order but there may be occasions where you feel it necessary to return an item. On such occasion, the Customer should contact TRECARN ENGINEERING LTD to discuss a return agreement. These terms do not affect your statutory rights.

3. Your statutory rights under the ‘The Sale of Goods Act 1979’ (including amendments) are fully supported by Trecarn Engineering Ltd. The ‘Consumer Protection (Distance Selling) Regulations 2000’ do not apply to business purchases.

4. If you are a business customer, you may return any unopened goods, in original condition, which can be sold again ‘as new’.