Privacy Policy

Privacy Policy

Information collection and use

At Trecarn Engineering Ltd we aim to serve our customers and we respect their wish for privacy. Our policy is to protect the privacy and confidentiality of our web visitors and site users. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Trecarn Engineering Ltd undertakes not to disclose any information provided by you, whether it be business or personal information, to any third party, without your consent. But in order for us to process your orders and inquiries and give a better service, we do require to gather certain information about you, always at your total discretion.
Registration Forms

Our sites’ registration forms require users to provide some contact information for the purpose of getting in touch with customers when necessary or sending information about our company, including special offers and news. We provide you with the option to withhold personal information, which is not needed for the transaction.
Choice/Opt-in

Our users might choose to ‘opt-in’ for receiving promotional/marketing information from us. Only in this case will we use the personal information you provide to deliver the services you have told us you wish to take part in (ie receiving newsletters or ‘watching’ a machine). We will give you the chance to refuse any marketing email from us in the future.
Minors

Trecarn Engineering Ltd adheres to the DMA Code of Practice for Commercial Communications to Children Online and does not knowingly collect personal date from children under 14 years of age. Orders of goods or services are not accepted from children under 16, without first obtaining a parent verifiable and explicit consent.
Internet Security Policy

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Trecarn Engineering Ltd is committed to keeping secure any data you provide and will take reasonable precautions to protect your personally identifiable information from loss, misuse or alteration. We would also like to assure you that any information provided by you will always be stored off-line and cannot be interfered with.

The type of information we will collect about you includes:

  • your name
  • address
  • telephone number
  • email address
  • credit/debit card details

Trecarn Engineering Ltd online store uses encryption software with every order to guarantee that your credit card information given over the internet is secure. We use technology called Secure Socket Layer (SSL), this software scrambles your credit card number so it’s near impossible for anyone but the intended recipient to read. We use industry standard Internet encryption with 128 bit SSL software. We hold a digital certificate which is compatible with gecko and Microsoft browsers.

Payment details are entered on a secure server and your browser will automatically inform you that encryption is being used. Furthermore, all data stored on the secure server is protected by a firewall. As soon as your information reaches us, our own security system keeps your data stored safely.

We will never collect sensitive information about you such as health or ethnic origin, without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information we collect will be held for as long as it is needed for the purpose that it was collected.

Your information will not be transferred outside the EEA (European Economic Area).
Contacting the Web Site

If you have any further questions about our Privacy or Security policies or if you feel that Trecarn Engineering Ltd is not abiding by its privacy statement, please contact us via sales@trecarn.co.uk.

Trecarn Engineering Ltd
Marquis Drive
Moira
Derbyshire
DE12 6EJ
Registered in England
No. 1351611